The entire journey of an order – from the time a customer places it through delivery and post-delivery feedback collection – is referred to as the order management process. A typical order management process flow looks like this: From the above flow, it is evident that there are too many processes and systems at play […]
Category: Inventory Management
How to Strengthen Your Supply Chain in a Recession
Recession brings bad news for all, but for the supply chain it can be particularly challenging. Here’s why… During a recession, overall consumption drops precipitously as consumers are unable, or unwilling, to spend. As a result, manufacturers tend to lower operational costs to maintain break-even and/or mitigate losses. With transport and logistics being a larger […]
Benefits of a Freight Management System
The number of tasks, processes and details that go into shipping of goods can be overwhelming. While timeliness and efficiency are important, logistics management should factor in other important tasks such as saving money, improving efficiency and making cost-effective changes to the supply chain. For a small to mid-size shipper, these can be especially critical. […]
How Real-time Inventory Management Enhances Your Omni-Channel Strategy
Over the past decade or so, shopping has evolved from being a “chore” to a “customer experience” that makes frequent turns along the path to completing a purchase. Most peope begin shopping on one device, but complete their purchase via another device or channel. With the digital transformation of the retail industry, customer demands are […]
Why Inventory Management is Critical to a Positive Bottom Line
Inventory management is about much more than having sufficient quantity of stock. It is also about ensuring that the right stock reaches the right customer at the right time. For any profit-oriented business, inventory management is a make-or-break factor. In fact, poor inventory management has been the sole reason leading to the downfall the of […]
What is the 80/20 Inventory Rule?
Have you heard of the Pareto principle? The Pareto principle is also known as the 80/20 rule, the law of the vital few or the principle of factor sparsity. It was created by Italian economist Vilfredo Pareto who observed the 80/20 connection. The rule suggests that for most events, including business events, 80% of the […]
Surviving the Summer Slump
How Smart Ecommerce Brands Use Slow Seasons to Build Systems It happens every year. Order volume slows down and the pressure eases. Your team finally has room to breathe and operations feel manageable again. On the surface, it looks like a break. But this is where most brands lose ground. When volume drops, it is […]
How Overstock and Stockouts Undermine Ecommerce Profit
Inventory problems rarely start as emergencies. They develop quietly as order volume grows, sales channels expand, and purchasing decisions move faster than operational visibility. Brands often assume inventory issues will solve themselves with scale, but the opposite is usually true. Without tight control, growth magnifies every weakness. The inventory trap forms when businesses lose alignment […]
Chinese New Year Shipping Slowdowns and What Ecommerce Brands Need to Know
Chinese New Year is one of the most significant seasonal events in global commerce and it is a predictable stress point for supply chains. Factories across China pause operations as workers travel home for extended holidays. Production slows, labor availability drops and timelines shift. Brands that rely on overseas manufacturing feel this impact quickly because […]
The 12 Fulfillment Mistakes of Christmas (and How to Avoid Them)
It happens every year. The sleigh bells start ringing, orders start pouring in, and somewhere between gift wrapping and next-day shipping, fulfillment turns from festive to frantic. Even the most seasoned eCommerce teams can find themselves scrambling when peak season hits full swing. But the good news is every problem on this naughty list can […]