BigCommerce Fulfillment Services

Q: Can I customize how my products are packed?

Absolutely. We offer kitting , branded packaging, and flexible shipping rules tailored to your product line.

At MAI Fulfillment, we deliver a tech-enabled experience that integrates seamlessly with BigCommerce, helping your business stay agile as order volume grows. Whether you’re launching new SKUs or expanding into new markets, our fulfillment solutions are built to move at the pace of your brand.

Our warehouse management system connects directly to BigCommerce to create a streamlined, automated order flow. You get real-time visibility, reliable shipping, and in-house support teams that understand your business. From storage to shipping, we make sure every step is handled with precision, helping you save time, reduce errors, and scale faster.

Purpose-Built 3PL Solutions for BigCommerce Brands

Why Choose MAI Fulfillment for Your 3PL

Choosing the right 3PL is critical to performance.
Here’s why MAI is the right move for brands on BigCommerce.

Tech-forward fulfillment

We use advanced automation, real-time data, and a fully customizable WMS to give you complete operational control.

Integrated support

You get direct access to fulfillment experts who monitor operations in real time and resolve issues fast with no tickets and no delays. Just solutions.

Same day shipping

We ship most orders the same day they arrive. That means better customer experiences and fewer delays.

Transparent pricing

Flat-rate pricing eliminates guesswork so you can forecast confidently without surprise fees.

Eco-conscious options

Sustainable packaging that aligns with your brand values while protecting your product.

Customizable workflows

We tailor kitting, packaging, and shipping rules to fit your exact product and fulfillment needs.

Omnichannel Fulfillment

We connect BigCommerce with over 100 platforms to unify your fulfillment across every sales channel, keeping inventory accurate and operations efficient.

Account Managers in the Warehouse

Our account managers work inside the warehouse for faster support, real-time visibility, and a team that truly understands your operation.

Sustainable

MAI is committed to sustainable practices that reduce our environmental impact with electric forklifts to cut down emissions and use of LED lighting.

BigCommerce Questions

Frequently Asked

These are questions BigCommerce sellers often ask when exploring the right fulfillment solution

How quickly can I get started with MAI Fulfillment?

We get BigCommerce stores connected and shipping quickly. Onboarding is straightforward and fully supported.

Do you support omnichannel fulfillment?

Yes. We support omnichannel fulfillment by integrating with over 100 platforms, keeping inventory and shipping in sync across every channel.

What kind of support will I get?

You’ll have access to in-house support teams based in the warehouse. No delays. No outsourcing.

Can I customize how my products are packed?

Absolutely. We offer kitting, branded packaging, and flexible shipping rules tailored to your product line.

Is MAI Fulfillment a good fit for growing brands?

Yes. We are built for speed, scalability, and precision. Whether you’re starting out or scaling up, we adjust with you.

Syncing Made Simple

Seamless BigCommerce Integration

MAI Fulfillment connects directly to BigCommerce through our advanced warehouse management system. This integration enables real-time syncing of orders and inventory, eliminating the need for manual exports or third-party plugins. Your BigCommerce store stays aligned with what’s happening in the warehouse with every order, every product, every time.

Our system is built to support dynamic workflows that scale with your business. Whether you’re managing flash sales, subscription boxes, or multiple SKUs across channels, MAI ensures your BigCommerce fulfillment is accurate, efficient, and always moving forward. It’s a smarter way to run your backend without slowing down your front-end growth.

Let’s Take Fulfillment Off Your Plate

Our team is ready to help you simplify operations and unlock new growth.

Talk to us today and see how effortless fulfillment can be.