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How is AI Technology Used in Call Centers?

MAI Fulfillment | Posted on September 12, 2023 |

Artificial intelligence (AI) has become very popular in recent years with use cases in virtually every industry. ChatGPT and Jasper have the ability to construct recipes, and artificial intelligence has given us everything from truly predictive texts to better-automated safety on production lines. But how is artificial intelligence (AI) technology being used in the context […]

What is Automation in Fulfillment?

MAI Fulfillment | Posted on September 8, 2022 |

In most cases, success in eCommerce is directly related to customer satisfaction. Customer satisfaction directly depends on fulfillment operations that are as streamlined as possible. That said, automation in fulfillment is the key to ensuring that your customers are satisfied. Automated warehouses can be helpful as they completely eliminate the manual handling of orders. In […]

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