3PL Fulfillment
Customer Reviews
Posted on GoogleTrustindex verifies that the original source of the review is Google. As Antioxi, we currently service the UK and EU from France and recently expanded our focus into the USA. Navigating US fulfilment especially with after the tariff challenges was not easy, and we spent a lot of time speaking with different partners before finding Mai Fulfilment. What stood out to us from the beginning was how approachable and supportive the team is. They genuinely feel like an extension of our own team. Whenever we’ve needed guidance or help working through operational details, they’ve always been just a phone call away. That level of accessibility and personal care makes a big difference when you’re running a growing international business. Another thing we appreciate is their transparency. Pricing has been straightforward and fair, with no surprises, which builds a lot of trust. Overall, working with Mai Fulfilment has been a positive experience, and we’re excited to continue growing our US operations with them as a partner.Posted on GoogleTrustindex verifies that the original source of the review is Google. MAI Fulfillment has been an outstanding partner to work with. Their level of professionalism, industry knowledge, and willingness to go above and beyond has made a huge difference for our business. Transitioning fulfillment operations can often be complex, but the MAI team made the entire process clear, structured, and solution focused. A special mention goes to Erik Tonge, whose experience in the 3PL industry and hands-on support throughout the process was exceptional. Erik took the time to understand our business, provided practical guidance, and ensured we had confidence in every step of the transition. His ability to communicate clearly and advocate for the best outcome for our company was invaluable. If you are looking for a fulfillment partner that genuinely understands ecommerce operations and prioritizes their clients’ success, I highly recommend MAI Fulfillment.Posted on GoogleTrustindex verifies that the original source of the review is Google. I've worked with many e-commerce fulfillment providers over the past 9 years, and MAI is truly best in class! They have an incredibly kind, resourceful, and fast team who are always willing to go the extra mile and genuinely care about your success. I work for my e-commerce clients remotely from California, and it's such a relief that the MAI team can still accommodate my Pacific working hours. Excited to continue partnering with them and recommending them to other online brands!Posted on GoogleTrustindex verifies that the original source of the review is Google. We have worked with three separate 3PL provides over the past 2 years and MAI has by far been the best to work with. I am able to manage my business remotely from Colorado without the stress of managing fulfillment operations. The MAI team has always been there as my support on the ground when needed.Posted on GoogleTrustindex verifies that the original source of the review is Google. We’ve been using MAI as our US 3PL for the past year and they’ve been fantastic. The onboarding was quick and efficient, and their whole team has been helpful and friendly from day one. Our account manager Danyel has always been easy to get in touch with and really fast to respond, which makes a huge difference when you need support day to day. They've handled large B2C and B2B volumes over peak season as well as ad-hoc kitting processes without any issues at all. They're a really reliable fulfilment partner and we couldn't recommend them enough!!Posted on GoogleTrustindex verifies that the original source of the review is Google. After being with another 3PL warehouse partner for over a decade, making a change felt like a big decision—but moving to MAI has been absolutely the right one. From day one, their support, responsiveness, and overall professionalism have been outstanding. The team is knowledgeable, proactive, and genuinely invested in helping our business run smoothly. We couldn’t be happier with the transition and highly recommend MAI to anyone looking for a reliable, top-tier warehouse partner.Posted on GoogleTrustindex verifies that the original source of the review is Google. We’ve had a really great experience working with MAI as our 3PL. We’re a U.S.-based personal care brand with a mix of DTC, B2B, and omnichannel fulfillment, including international shipping, and MAI has been a fantastic partner across all of it. Their team truly feels like an extension of ours — responsive, collaborative, and always willing to jump in and help solve problems. They’ve supported everything from day-to-day fulfillment to kitting and promotional buildouts, and they consistently pay attention to the details that matter. As our business has grown and our logistics needs have become more complex, MAI has grown with us. We trust their team and genuinely appreciate the partnership and care they bring to the relationship. Highly recommend MAI if you’re looking for a fulfillment partner that actually feels like a partner. VP OperationsPosted on GoogleTrustindex verifies that the original source of the review is Google. Every time friendly atmosphere and business cooperation on the high level.Posted on GoogleTrustindex verifies that the original source of the review is Google. Working with MAI has been a night and day difference compared to our previous fulfillment service! They ship orders within 24 hours, their team is efficient, and we honestly couldn't be happier! Would absolutely recommend them to ANYONE who needs a quality fulfillment service, where you can depend on them to get your orders to your customers quickly and efficiently!Posted on GoogleTrustindex verifies that the original source of the review is Google. My food company has been working with MAI FOR OVER 5 years. They are exceptional at managing our shipping and logistics. MAI has grown as we have grown and the quality of service has never wavered. Plus, the staff and team are professional and attentive. We are truly grateful to have them as our partner to scale our business. Highly recommend!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
