Fast-growing brands live and die by fulfillment. Delays, stockouts, and missed deliveries do more than create customer complaints. They erode loyalty, increase churn, and drag down performance metrics across the board. In today’s competitive ecommerce space, your fulfillment is your brand experience. That is why a reliable 3PL is no longer a nice-to-have. They are […]
Category: Branded Environments
The Evolution of Customer Expectations and Its Effect on Fulfillment Services
Customer expectations define what consumers anticipate from the products, services, and retailers they engage with. These expectations influence everything from advertising strategies and website design to store layouts and product descriptions. As consumer behavior evolves, businesses must adapt to stay competitive. Understanding and meeting customer expectations is critical to success. Sales experts and copywriters must […]
How To Improve The Customer Experience With Fulfillment And Warehousing
Improving the customer experience in fulfillment is no longer a nice-to-have. It is a business necessity. Shoppers today expect fast delivery, accurate orders, and clear communication every step of the way. Their impression of your brand is shaped not only by what you sell but by how well that product arrives at their door. When […]
How Do Marketing and Logistics Work Together?
In today’s business landscape, the synergy between marketing and logistics is vital. While marketing strategies fuel demand, streamlined logistics processes ensure fast delivery. A streamlined logistics and marketing operation enhances efficiency and customer satisfaction – a major competitive advantage. In this article we take a look at ways to cope with increased demand, the four […]
Do Mail-Order Catalogs Still Exist?
When was the last time you saw a mail-order catalog? If you were born after 2000, chances are you don’t even know what a mail-order catalog is. These information-laden books were a favorite marketing tool of businesses in the 1900s. Today, not so much. The internet stole the limelight from the mail-order catalog just as […]
MAI Fulfillment: Multichannel Merchant Top 3PL
MAI Fulfillment has once again been named a Top 3PL by Multichannel Merchant, marking our fourth straight year on the list of leading third-party logistics providers. This continued recognition from 2022 through 2025 underscores our commitment to speed, accuracy, and scalable fulfillment solutions that help brands grow across every channel. Nationally Ranked for Results Earning […]
Top 5 Mega Trends in Customer Service Delivery in 2016
As customers become increasingly tech savvy, highly demanding and ready to switch brands for the smallest reasons, customer service is fast being redefined to a form that is instantaneous, intuitive and increasingly proactive. Here are the top mega trends in customer service delivery as […]
Branding In The New Digital Age
Branding is the most significant part of any marketing strategy. From print to the present day digital marketing, branding has undergone lot of changes. An infographic that visualizes the importance of branding across all digital marketing efforts, highlighting the how well-designed marketing strategies can help you attain long-term […]
Strategies for Increasing e-Commerce Customer Loyalty
It takes 10 times more money to acquire a new customer than to retain an existing customer. So, it makes financial sense for a business to work more towards retaining their existing customers than in acquiring new ones. Loyal customers tend to purchase more as compared to new […]
Third Party (3PL) and Fourth Party (4PL) LogistiX: What’s the Difference?
The key to the smooth, successful shipment of goods is choosing the right forwarder. A freight forwarder who works efficiently with excellent information flow and is always aware of your cargo status can be a trusted and valued resource. Traditionally, the job of […]