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How to Expand Your Business with Ecommerce Fulfillment Solutions

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How to Expand Your Business with Ecommerce Fulfillment Solutions ecommerce fulfillment

If there was one keyword for what could make business better, it might not be the word you think: expansion. Amazon would not be the same company today if, at some point, its founder didn’t work to expand and grow the business. The same is true for any major company ranging from Facebook to Uber. […]

Entre Completes 247k SF Lease on Behalf of MAI Fulfillment in Elgin, IL

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Entre Completes 247k SF Lease on Behalf of MAI Fulfillment in Elgin, IL Entre Completes 247k SF Lease on Behalf of MAI Fulfillment in Elgin, IL

Elgin, IL (January 2023) – Entre Commercial Realty is pleased to announce that it has completed the lease of a 247k SF building at 2500 Galvin in Elgin IL for MAI Fulfillment. Entre Completes 247k SF Lease on Behalf of MAI Fulfillment in Elgin, IL MAI Fulfillment is a leading provider of full-service B2C and […]

MAI Fulfillment: Multichannel Merchant Top 3PL 2023

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MAI Fulfillment: Multichannel Merchant Top 3PL 2023 MAI Fulfillment: Multichannel Merchant Top 3PL 2023

Elgin, IL December 12, 2022 – MAI Fulfillment has been named to Multichannel Merchant’s (MCM) Top 3PL list for 2023, joining dozens of other leading third-party logistics providers selected by Multichannel Merchant in its 8th annual directory. MAI Fulfillment: Multichannel Merchant Top 3PL 2023 After researching candidates across the industry and reviewing submissions from providers, […]

Why Is Fulfillment Important in Business?

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Why Is Fulfillment Important in Business? Why Is Fulfillment Important in Business?

Whether you own and operate a brick-and-mortar shop or you run an online storefront, shipping out your customer’s orders in an accurate and timely manner is imperative to your success. After all, your customers want the products that they ordered as quickly as possible. That said, handling order fulfillment can be a tedious and overwhelming […]

What Is Industrial Warehousing?

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What Is Industrial Warehousing? What Is Industrial Warehousing?

Modern logistics have given birth to warehousing solutions of industrial proportions — and warehousing needs so closely conform to individual needs that numerous systems have arisen. These solutions range from automated to manually managed warehousing systems. How does industrial warehousing differ from warehousing at large, and what are the applications? This guide dives into the […]

What is Kitting in Warehousing?

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What is Kitting in Warehousing? What is Kitting in Warehousing?

Kitting is one of the hot warehousing terms right now. If you don’t know what kitting is or how it can make things easier for your business, you could be at a disadvantage. Kitting can save eCommerce businesses time and money, and it makes the fulfillment process much easier for certain items. Here’s what you […]

How Does Fulfillment Work on Shopify?

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How Does Fulfillment Work on Shopify? How Does Fulfillment Work on Shopify?

Are you selling products via a website built using Shopify? Are you thinking about setting up a Shopify account to start an online store? Either way, you will definitely want to make sure that you’re informed about the order fulfillment process that Shopify uses. How Does Fulfillment Work on Shopify? There are several reasons why […]

What is Automation in Fulfillment?

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What is Automation in Fulfillment? What is Automation in Fulfillment?

In most cases, success in eCommerce is directly related to customer satisfaction. Customer satisfaction directly depends on fulfillment operations that are as streamlined as possible. That said, automation in fulfillment is the key to ensuring that your customers are satisfied. Automated warehouses can be helpful as they completely eliminate the manual handling of orders. In […]

Industrial Storage

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Industrial Storage Industrial Storage

MAI Fulfillment was built on the strengths of our people to handle all types of commodities. Industrial storage is one of our many strengths within MAI’s service offerings. MAI is trusted to store and ship several Fortune 500 customers’ products. As a growing 3PL company in Chicago, IL, MAI is committed to helping your business […]

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MAI Fulfillment and MAI Voice — Together, delivering fulfillment and customer support excellence.

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Elgin, IL 60124

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Client Testimonials

“Firestone Complete Auto Care customers enjoy the convenience of scheduling service appointments online thanks to MAI’s creative thinking and outstanding IT capabilities. Not only do customers enjoy a higher level of service, we are now able to identify – and resolve – store issues that have resulted in lost opportunities in the past.”
Jim StahulakManager, Database/Internet Marketing, Firestone
“MAI developed, produced and monitored a direct mail initiative on behalf of ColeTaylorBank which has served the needs of Chicago area business for more than seven decades. The program achieved a 1% response rate and resulted in a sizable new account win, as well as valuable exposure to a group of highly targeted prospects.”
Cole Taylor Bank
“We rely on MAI, an established provider of call center and fulfillment services, to deliver efficient service and unparalleled customer satisfaction. MAI has proven to be an excellent outsourced solution and a true business partner. The company’s background in marketing communications and brand support ensures we are being represented at the highest level possible.”
Tim HolodySeta Corporation
“MAI recently completed its fifth season as Figi’s outsourced call center partner. We have gained incremental efficiencies year-over-year with regard to the program ramp up – not only from a human resources perspective, but from a technology and telephony standpoint as well.”
Darcy TudorVP & Program Manager, MAI – Figi’s Gifts in Good Taste
“MAI had the I-PASS customer service/transponder fulfillment program up and running in half the time originally projected for start up. Within 90 days, call volumes increased 250% in response to a planned increase in tolls for customers without I-PASS transponders. Because MAI built the program for scalability, the increased demands were quickly taken in stride.”
Illinois Tollway Authority
“The information collected was invaluable in developing an advertising campaign that exposed the realities of the issues surrounding the‘health services’ provided by Planned Parenthood. I had the opportunityto monitor the survey calls on several occasions and was impressed with the Marketing Alternatives staff members assigned to our project. The interviewers were polite, respectful and very professional.”
Steven BrodyExecutive Director, Dubuque County Right to Life
“MAI has always provided good reporting and it just keeps getting better. My team loves it. The best part is, they realize the relevance and value of the information that is now available and it’s being used to strengthen and improve our business.”
Nancy BarbeeAssistant Marketing Manager, Domino Foods, Inc.
“Shipping product to customers quickly and accurately is a vital part of our business. MAI takes great care of all of our shipping needs, so I can focus on everything else that needs to be done. When we have a shipment with special requirements, we always know MAI will handle it without a problem.”
Christy KaskeyOwner, Kaskey Kids, Inc.
“MAI conceived, designed and produced the Mohawk Tile Bottega within-a-store program. From creative through warehousing, fulfillment and installation, MAI acted as a single-source partner to make this concept materialize into reality.”
Mark LorberbaumMohawk Industries
“MAI’s flexibility was a contributing factor to Mustela’s success in growing its business in the U.S. and Canada. Their active and forward thinking saved time and money while fostering great relationships with our retail customers.”
Amie YoungsSenior LogistiX Manager, Mustela US
“Excellence is the standard at Standard Coffee and we expected no less from our partnership with MAI. We’ve heard only positive feedback about them from the Standard Direct customer base – they truly handle our business as if it was their own.”
Stanley W. EilersStandard Coffee
“The lead qualification program MAI put together for Wilsonart Flooring helped our sales team enormously with time management. By prioritizing the leads, salespeople could focus on the strongest opportunities which, in turn, helped close more sales.”
Tammy WeadockWilsonart Flooring

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