Chicago Fulfillment Services

MAI LogistiX Fulfillment Chicago, IL

As a 3PL fulfillment company in Chicago, IL, we have been perfecting the art of warehousing and order fulfillment for decades. Our seasoned, professional e-commerce fulfillment and warehouse teams think outside the box to design and manage integrated fulfillment solutions tailored to your company’s needs. While others try to make your program conform to their systems, our customized fulfillment center solutions help streamline operations to save you time, money, and headaches.

Whatever your fulfillment needs are, we have the experience, people, processes, and technology needed to help you achieve greater efficiencies while simultaneously improving the overall customer experience.

We’re committed to helping clients be more successful by utilizing best practices and ensuring:

  • Efficient, accurate inventory management
  • Same-day shipping on most orders received by 2:00 PM
  • Ability to pick/pack/ship B2B, B2C, retail supply chain, and other marketplace sites
  • Scalability to handle seasonal or promotional fluctuations

A sampling of the types of fulfillment programs capabilities we excel at:

  • Product Distribution & Sampling
  • Merchandising & Literature
  • Training/Education Fulfillment
  • End-to-end eCommerce Management
  • EDI Integration
  • Bulk Distribution
  • Kitting/Custom Assembly
  • On Demand/JIT Fulfillment

Integrated Fulfillment Solutions

B2C Fulfillment iconB2C Fulfillment

We offer ecommerce fulfillment as well as product, literature, premium, and direct response fulfillment services in the Chicago, IL area. We receive orders via any method required (internet, email/mail, phone, or marketplace partner) and can also provide live customer support via phone, chat, or email, and handle payment and returns processing.

Inventory Management iconInventory Management

Our fully-customizable web-based application can accommodate automatic reordering, receiving, shipping, adjustment, return, and/or kitting alerts. The application can be integrated with corporate enterprise systems (such as SAP, JD Edwards, etc.). Monthly cycle counts with reconciliation documentation are standard.

B2B Fulfillment iconB2B Fulfillment

MAI supports all EDI services and Vendor Compliance requirements. From purchase order receipts, advance ship notifications (ASNs), compliant barcode/parcel labels, and invoicing, our fulfillment services team handles it all.

Customer Support iconIntegrated Customer Support

Our contact center supports the customer experience 24/7/365. Whether B2B or B2C programs, we’ll help you define the right service metrics for your program and support it with experienced professionals, leading-edge communications technology, analytics, and other performance-based tools.

Special Services iconSpecial Services

Unique fulfillment challenges often call for out-of-the-box thinking and that’s where having a top-rated fulfillment company, comes in. Our kitting/backorder management system was built to handle everything from product sample kits to large-scale product suites, packaging/assembly, merchandising display packets, and more.

Returns iconReturns

MAI isn’t just a fulfillment company. We help clients minimize the cost of returns while providing prompt, professional customer service. Our capabilities include inspection/testing, fluff-and-buff services, re-kitting/packaging, and parts replacement.

Freight Management iconFreight Management

You can rely on the MAI LogistiX team to get your goods where they need to be, quickly and economically. Whether delivering direct to consumers or to other distribution points, we can minimize in-transit time and maximize shipping discounts.

Reporting iconReporting

Our team works hand-in-hand with clients to establish reporting parameters for inventory levels, orders shipped, back orders, warehouse, and fulfillment KPIs. Proprietary technology means full flexibility to deliver any type of report required and real-time accessibility at any time from any place.

The Midwest Advantage: Shorter Transit Times, Lower Costs

Centrally located in Elgin, Illinois, our fulfillment center offers clients an ideal distribution point for their shipping needs. A short drive from O’Hare International Airport, MAI Fulfillment is close to major state highways (Routes 14, 31, and 176) as well as Interstate I-90 which adds efficiencies in both shipping and receiving.


Midwest Location

Scroll to Top