The key to the smooth, successful shipment of goods is choosing the right forwarder. A freight forwarder who works efficiently with excellent information flow and is always aware of your cargo status can be a trusted and valued resource. Traditionally, the job of […]
Brian Olson
Inventory Planning Red Flags: Ignore at Your Own Risk!
Inventory is a pivotal reason why many businesses succeed or fail. Too much or too little has a direct impact on profits and losses. Even global retail giants like Walmart, Nike and Best Buy sometimes encounter inventory problems of massive proportions. Despite the high stakes […]
Inventory Accuracy: Why It Matters & How to Achieve It
Regardless of business size the quantity of the stock carried, inventory accuracy must be ensured at all times. Customers turn red with anger when their orders are not fulfilled on time. Inside salespeople struggle to push orders down the pipeline when there […]
How to Evaluate a Potential BPO Fulfillment Partner
Why work with a fulfillment partner? Fulfillment refers to the process undertaken by firms to deliver the products or materials they have offered to their customers. While a majority of businesses handle their own order fulfillment initially, it often becomes difficult to meet customer expectations as […]
Five Reasons to Outsource E-commerce Fulfillment
What is E-commerce fulfillment? The process of receiving orders from a web store, packing those items and shipping them to the customers around the world is referred to as e-commerce fulfillment. Professional e-commerce fulfillment providers have warehouse management systems to handle the unique fulfillment needs of their customers. […]
Managing a Branded Environment
45% of a brand’s image depends on what it speaks and how it conveys the same. A branded environment is a devoted physical space that is optimized to strengthen the brand engagement, identity and experience. Checkout our infographic that details the necessity of having a branded environment and the key […]
11 Considerations When Choosing a Fulfillment Partner
Business is booming and product is flying off the shelves. That’s a good thing, right? But amidst all the excitement, you start to realize that the physical demands and detail work involved with picking-packing-and-shipping orders is taking its toll. Orders are going out late or, worse, […]
When is “Self-Service” an Undesirable Option for Customers?
Many among us have moved to the ‘self-service’ option wherever possible. Technological boom and social media hype could be the reason for this changing pattern. A lot of us are happy making purchases online, sitting back, relaxed in the comfort of our homes rather than shopping […]
The Importance of the Contact Center Culture
How strong is the ‘culture’ in your organization? What do we mean by culture? Company culture incorporates the values and behaviors that contribute to the social environment of your organization. “If you get the culture right, most of the other stuff will take care of itself” – […]