MAI Fulfillment logo

Category: Fulfillment

The Importance of Inventory Management in Order Fulfillment

| Posted on |

The Importance of Inventory Management in Order Fulfillment The Importance of Inventory Management in Order Fulfillment

Inventory management is important for any e-commerce business. It doesn’t matter if your business has been in operation for five years or just getting started. Inventory management is an important part of your order fulfillment. Use this guide to learn more about why inventory management matters, and why properly managing inventory should be at the […]

Top 5 Reasons E-commerce Businesses Need Professional Fulfillment Services

| Posted on |

Top 5 Reasons E-commerce Businesses Need Professional Fulfillment Services Top 5 Reasons E-commerce Businesses Need Professional Fulfillment Services

E-commerce business is booming in the United States and across the globe. Millions of transactions fly across the internet every day as consumers buy and sell products through online marketplaces and websites. Sole proprietors and small businesses start their e-commerce journey by handling most of their operations. This includes inventory, packaging, and shipping of customer […]

The Advantages of Using a Fulfillment Center vs. In-House Fulfillment

| Posted on |

The Advantages of Using a Fulfillment Center vs. In-House Fulfillment The Advantages of Using a Fulfillment Center vs. In-House Fulfillment

When it comes to managing order fulfillment, businesses face a critical decision: should they handle fulfillment in-house or partner with a fulfillment center? Both options come with their own set of advantages, but as e-commerce continues to grow, many companies are discovering that outsourcing to a fulfillment center offers distinct benefits. From cost savings and […]

The Importance of Secure Warehousing in Order Fulfillment

| Posted on |

The Importance of Secure Warehousing in Order Fulfillment The Importance of Secure Warehousing in Order Fulfillment

Are you using the best and most secure warehousing provider for your orders? Are you sure? Warehouse security isn’t automatically part of your contract, and your third-party logistics partner might not cater to the level of security you deserve. Let’s talk about how you can tell the difference between a secure warehousing partner, and everyone […]

Wholesale vs Retail Distribution

| Posted on |

Wholesale vs Retail Distribution Wholesale vs Retail Distribution

Businesses employ different distribution strategies to move products from the manufacturer to the consumer. Two of the most common strategies are wholesale and retail distribution. Although there are differences between the two strategies, it’s important to understand the functions and characteristics of each. Businesses must pay careful attention to their sales and distribution strategy. This […]

What are the Best Warehouse Fulfillment Options for an Online Business?

| Posted on |

What are the Best Warehouse Fulfillment Options for an Online Business? What are the Best Warehouse Fulfillment Options for an Online Business?

There’s a point in every business where you outgrow your storage space, whether it’s a garage or a storage unit. That’s where warehouse fulfillment providers come in. Warehouse fulfillment is a crucial step in the supply chain process and involves storing inventory until the goods are ready to be packed and shipped out as complete […]

What is Order Fulfillment?

| Posted on |

What is Order Fulfillment? What is Order Fulfillment in Illinois?

E-commerce professionals love seeing a notification for a new sale. While it’s the end of the conversion process, it’s only the start of fulfilling the order. Fulfillment is as critical to a successful business as capturing the sale. The order fulfillment process involves preparing the order for shipping and delivering it to the customer. Only […]

How to Onboard an Order Fulfillment Partner

| Posted on |

How to Onboard an Order Fulfillment Partner How to Onboard an Order Fulfillment Partner

Are you setting up a distribution center for your business? Or maybe you’re a company looking to change 3PL partners. A streamlined onboarding process for your fulfillment partner ensures your successful setup or transition. This process requires a fast, seamless integration of these services into your business. There are several factors influencing the speed and […]

Common Challenges in E-commerce Fulfillment

| Posted on |

Common Challenges in E-commerce Fulfillment Common Challenges in E-commerce Fulfillment

In the ever-evolving landscape of e-commerce, the fulfillment process plays a pivotal role in shaping customer satisfaction and loyalty. However, as the demand for online shopping continues to surge, so do the challenges associated with the seamless execution of e-commerce fulfillment. In this article, we’ll explore some of the most common challenges that e-commerce businesses […]

Why is Warehousing Important in Scaling Your Business?

| Posted on |

Why is Warehousing Important in Scaling Your Business? Why is Warehousing Important in Scaling Your Business?

Warehousing serves as the backbone of thriving businesses, providing the pivotal infrastructure necessary for seamless operations, inventory management, and meeting customer demands. In the relentless pursuit of scalability, businesses often overlook the fundamental role that warehousing plays in achieving sustainable growth. From optimizing storage to streamlining logistics, the significance of efficient warehousing strategies cannot be […]

MAI White Logo

Corporate / Fulfillment Center

MAI Fulfillment and MAI Voice — Together, delivering fulfillment and customer support excellence.

2550 Northwest Parkway
Elgin, IL 60124

Privacy Policy
X-twitter Linkedin

Client Testimonials

“Firestone Complete Auto Care customers enjoy the convenience of scheduling service appointments online thanks to MAI’s creative thinking and outstanding IT capabilities. Not only do customers enjoy a higher level of service, we are now able to identify – and resolve – store issues that have resulted in lost opportunities in the past.”
Jim StahulakManager, Database/Internet Marketing, Firestone
“MAI developed, produced and monitored a direct mail initiative on behalf of ColeTaylorBank which has served the needs of Chicago area business for more than seven decades. The program achieved a 1% response rate and resulted in a sizable new account win, as well as valuable exposure to a group of highly targeted prospects.”
Cole Taylor Bank
“We rely on MAI, an established provider of call center and fulfillment services, to deliver efficient service and unparalleled customer satisfaction. MAI has proven to be an excellent outsourced solution and a true business partner. The company’s background in marketing communications and brand support ensures we are being represented at the highest level possible.”
Tim HolodySeta Corporation
“MAI recently completed its fifth season as Figi’s outsourced call center partner. We have gained incremental efficiencies year-over-year with regard to the program ramp up – not only from a human resources perspective, but from a technology and telephony standpoint as well.”
Darcy TudorVP & Program Manager, MAI – Figi’s Gifts in Good Taste
“MAI had the I-PASS customer service/transponder fulfillment program up and running in half the time originally projected for start up. Within 90 days, call volumes increased 250% in response to a planned increase in tolls for customers without I-PASS transponders. Because MAI built the program for scalability, the increased demands were quickly taken in stride.”
Illinois Tollway Authority
“The information collected was invaluable in developing an advertising campaign that exposed the realities of the issues surrounding the‘health services’ provided by Planned Parenthood. I had the opportunityto monitor the survey calls on several occasions and was impressed with the Marketing Alternatives staff members assigned to our project. The interviewers were polite, respectful and very professional.”
Steven BrodyExecutive Director, Dubuque County Right to Life
“MAI has always provided good reporting and it just keeps getting better. My team loves it. The best part is, they realize the relevance and value of the information that is now available and it’s being used to strengthen and improve our business.”
Nancy BarbeeAssistant Marketing Manager, Domino Foods, Inc.
“Shipping product to customers quickly and accurately is a vital part of our business. MAI takes great care of all of our shipping needs, so I can focus on everything else that needs to be done. When we have a shipment with special requirements, we always know MAI will handle it without a problem.”
Christy KaskeyOwner, Kaskey Kids, Inc.
“MAI conceived, designed and produced the Mohawk Tile Bottega within-a-store program. From creative through warehousing, fulfillment and installation, MAI acted as a single-source partner to make this concept materialize into reality.”
Mark LorberbaumMohawk Industries
“MAI’s flexibility was a contributing factor to Mustela’s success in growing its business in the U.S. and Canada. Their active and forward thinking saved time and money while fostering great relationships with our retail customers.”
Amie YoungsSenior LogistiX Manager, Mustela US
“Excellence is the standard at Standard Coffee and we expected no less from our partnership with MAI. We’ve heard only positive feedback about them from the Standard Direct customer base – they truly handle our business as if it was their own.”
Stanley W. EilersStandard Coffee
“The lead qualification program MAI put together for Wilsonart Flooring helped our sales team enormously with time management. By prioritizing the leads, salespeople could focus on the strongest opportunities which, in turn, helped close more sales.”
Tammy WeadockWilsonart Flooring

Subscribe for MAI Updates

If you would like to receive periodic news from MAI Fulfillment, please click here to subscribe to be added to our email distribution list.

Scroll to Top