MAI Fulfillment logo

MAI Fulfillment

The Importance of Inventory Management in Order Fulfillment

| Posted on |

The Importance of Inventory Management in Order Fulfillment The Importance of Inventory Management in Order Fulfillment

Inventory management is important for any e-commerce business. It doesn’t matter if your business has been in operation for five years or just getting started. Inventory management is an important part of your order fulfillment. Use this guide to learn more about why inventory management matters, and why properly managing inventory should be at the […]

Top 5 Reasons E-commerce Businesses Need Professional Fulfillment Services

| Posted on |

Top 5 Reasons E-commerce Businesses Need Professional Fulfillment Services Top 5 Reasons E-commerce Businesses Need Professional Fulfillment Services

E-commerce business is booming in the United States and across the globe. Millions of transactions fly across the internet every day as consumers buy and sell products through online marketplaces and websites. Sole proprietors and small businesses start their e-commerce journey by handling most of their operations. This includes inventory, packaging, and shipping of customer […]

The Advantages of Using a Fulfillment Center vs. In-House Fulfillment

| Posted on |

The Advantages of Using a Fulfillment Center vs. In-House Fulfillment The Advantages of Using a Fulfillment Center vs. In-House Fulfillment

When it comes to managing order fulfillment, businesses face a critical decision: should they handle fulfillment in-house or partner with a fulfillment center? Both options come with their own set of advantages, but as e-commerce continues to grow, many companies are discovering that outsourcing to a fulfillment center offers distinct benefits. From cost savings and […]

The Importance of Secure Warehousing in Order Fulfillment

| Posted on |

The Importance of Secure Warehousing in Order Fulfillment The Importance of Secure Warehousing in Order Fulfillment

Are you using the best and most secure warehousing provider for your orders? Are you sure? Warehouse security isn’t automatically part of your contract, and your third-party logistics partner might not cater to the level of security you deserve. Let’s talk about how you can tell the difference between a secure warehousing partner, and everyone […]

Freight Brokerage vs Direct Shipping: Which is Better?

| Posted on |

Freight Brokerage vs Direct Shipping: Which is Better? Freight Brokerage vs Direct Shipping: Which is Better?

Companies face a critical decision when shipping goods. Do they use a freight broker or direct shipping? As you might expect, both strategies have pros and cons. The choice depends on their specific business needs, shipment volumes, and logistical capacity. So, let’s get into the details of freight brokerage vs direct shipping methodologies, and help […]

How Cross-Docking Can Improve Your Supply Chain Efficiency

| Posted on |

How Cross-Docking Can Improve Your Supply Chain Efficiency How Cross-Docking Can Improve Your Supply Chain Efficiency

In the fast-paced logistics and supply chain management industry, businesses aim to work more efficiently and reduce costs. They are constantly seeking ways to streamline operations and save money. Cross-docking has made these goals achievable. Companies can load goods from incoming freight straight into outbound trucks with very little or no time spent in storage, […]

Understanding the Freight Brokerage Process: How It Works

| Posted on |

Understanding the Freight Brokerage Process: How It Works Understanding Freight Brokerage: How It Works

Freight brokerage is an essential component of the logistics and transportation industry, serving as the vital link between shippers and carriers. Understanding how freight brokerage works is crucial to ensuring efficient, cost-effective, and timely delivery of goods. This blog will delve into the freight brokerage process, highlighting how brokers match shippers with carriers, manage logistics, […]

The Role of Cross-Docking in Reducing Warehouse Costs

| Posted on |

The Role of Cross-Docking in Reducing Warehouse Costs The Role of Cross-Docking in Reducing Warehouse Costs

In the fast-paced world of logistics and supply chain management, businesses are continually seeking ways to streamline operations and reduce costs. One effective strategy that has gained significant attention is cross-docking. Cross-docking services can play a pivotal role in reducing warehouse costs by minimizing the need for long-term storage. Understanding how cross-docking works and its […]

Wholesale vs Retail Distribution

| Posted on |

Wholesale vs Retail Distribution Wholesale vs Retail Distribution

Businesses employ different distribution strategies to move products from the manufacturer to the consumer. Two of the most common strategies are wholesale and retail distribution. Although there are differences between the two strategies, it’s important to understand the functions and characteristics of each. Businesses must pay careful attention to their sales and distribution strategy. This […]

When Do You Need Warehouse Space for Your Business?

| Posted on |

When Do You Need Warehouse Space for Your Business? When Do You Need Warehouse Space for Your Business?

Microsoft, Apple, and Minecraft are three brands that you’ll instantly recognize as some of the world’s biggest names. However, they also have something in common, and it’s how these businesses had their start as smaller home-run enterprises. Many small businesses start from homes or garages, working their way up to larger conglomerates or companies. They […]

MAI White Logo

Corporate / Fulfillment Center

MAI Fulfillment and MAI Voice — Together, delivering fulfillment and customer support excellence.

2550 Northwest Parkway
Elgin, IL 60124

Privacy Policy
X-twitter Linkedin

Client Testimonials

“Firestone Complete Auto Care customers enjoy the convenience of scheduling service appointments online thanks to MAI’s creative thinking and outstanding IT capabilities. Not only do customers enjoy a higher level of service, we are now able to identify – and resolve – store issues that have resulted in lost opportunities in the past.”
Jim StahulakManager, Database/Internet Marketing, Firestone
“MAI developed, produced and monitored a direct mail initiative on behalf of ColeTaylorBank which has served the needs of Chicago area business for more than seven decades. The program achieved a 1% response rate and resulted in a sizable new account win, as well as valuable exposure to a group of highly targeted prospects.”
Cole Taylor Bank
“We rely on MAI, an established provider of call center and fulfillment services, to deliver efficient service and unparalleled customer satisfaction. MAI has proven to be an excellent outsourced solution and a true business partner. The company’s background in marketing communications and brand support ensures we are being represented at the highest level possible.”
Tim HolodySeta Corporation
“MAI recently completed its fifth season as Figi’s outsourced call center partner. We have gained incremental efficiencies year-over-year with regard to the program ramp up – not only from a human resources perspective, but from a technology and telephony standpoint as well.”
Darcy TudorVP & Program Manager, MAI – Figi’s Gifts in Good Taste
“MAI had the I-PASS customer service/transponder fulfillment program up and running in half the time originally projected for start up. Within 90 days, call volumes increased 250% in response to a planned increase in tolls for customers without I-PASS transponders. Because MAI built the program for scalability, the increased demands were quickly taken in stride.”
Illinois Tollway Authority
“The information collected was invaluable in developing an advertising campaign that exposed the realities of the issues surrounding the‘health services’ provided by Planned Parenthood. I had the opportunityto monitor the survey calls on several occasions and was impressed with the Marketing Alternatives staff members assigned to our project. The interviewers were polite, respectful and very professional.”
Steven BrodyExecutive Director, Dubuque County Right to Life
“MAI has always provided good reporting and it just keeps getting better. My team loves it. The best part is, they realize the relevance and value of the information that is now available and it’s being used to strengthen and improve our business.”
Nancy BarbeeAssistant Marketing Manager, Domino Foods, Inc.
“Shipping product to customers quickly and accurately is a vital part of our business. MAI takes great care of all of our shipping needs, so I can focus on everything else that needs to be done. When we have a shipment with special requirements, we always know MAI will handle it without a problem.”
Christy KaskeyOwner, Kaskey Kids, Inc.
“MAI conceived, designed and produced the Mohawk Tile Bottega within-a-store program. From creative through warehousing, fulfillment and installation, MAI acted as a single-source partner to make this concept materialize into reality.”
Mark LorberbaumMohawk Industries
“MAI’s flexibility was a contributing factor to Mustela’s success in growing its business in the U.S. and Canada. Their active and forward thinking saved time and money while fostering great relationships with our retail customers.”
Amie YoungsSenior LogistiX Manager, Mustela US
“Excellence is the standard at Standard Coffee and we expected no less from our partnership with MAI. We’ve heard only positive feedback about them from the Standard Direct customer base – they truly handle our business as if it was their own.”
Stanley W. EilersStandard Coffee
“The lead qualification program MAI put together for Wilsonart Flooring helped our sales team enormously with time management. By prioritizing the leads, salespeople could focus on the strongest opportunities which, in turn, helped close more sales.”
Tammy WeadockWilsonart Flooring

Subscribe for MAI Updates

If you would like to receive periodic news from MAI Fulfillment, please click here to subscribe to be added to our email distribution list.

Scroll to Top