Ways to Retain Ecommerce Customers

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A loyal customer has made multiple requests for service from your company and does so more frequently than your company average. They are fans of your service and no longer influenced by your competition. Finally, they are willing to perform other profitable actions like referring friends, leaving reviews, and sharing socially! Check out this infographic showcasing 15 golden steps to retain your ecommerce customers.

Ways to Retain Ecommerce Customers

MAI Fulfillment | Third Party Logistics Solutions Chicago, IL

Warehouse | Cross Docking | Fulfillment | Kitting | Inbound/Outbound Voice | Freight Broker

Established in 1981, MAI is a privately-held 3PL company specializing in warehousing, fulfillment, and omnichannel contact services. As an experienced outsourced provider, we provide value-added solutions designed to help companies build and maintain relationships with their customers.

The MAI business model offers clients the efficiency and convenience of dealing with a single accountable resource for a wide range of services. Our areas of specialization include:

  • Custom B2B and B2C warehouse/fulfillment solutions
  • Omni-channel contact center services
  • Technology support

A wide range of service offerings, strategic problem-solving skills, and experience make MAI a valued partner to a broad range of Fortune 500 companies. “Quality” is more than just a word here – it’s the foundation of how we conduct business and an integral part of the processes and metrics we use to deliver value to our clients every day.

Contact MAI today to learn more!

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