Ecommerce Fulfillment for
Toy Company

Real Results with MAI Fulfillment

Customer Profile

Kaskey Kids, Inc. markets a variety of sports-themed action figure toys for children. Orders for the toys from individual consumers as well as large retailers such as Dick’s Sporting Goods, Amazon, Learning Express and Zulily among others.

Challenge

Streamline product receiving, inventory management and direct product fulfillment to customers.

About the Client

3PL Expertise for Toys & Collectables

Best Fulfillment Company for Toys and Collectables Fulfillment Services

Scenario

Needed at Outside Resource for Fulfillment

Started in 2002, Kaskey Kids, Inc. markets a variety of sports-themed action figure toys for children. As demand for Kaskey Kids products grew, the company made the decision to partner with an outside resource for fulfillment which would allow its marketing team to focus on sales and new product development. MAI offered a start-to-finish solution with:

  • Consolidated order processing
  • Real-time inventory management and reporting
  • Dynamic staff capabilities (for seasonal business spikes)
  • TL shipments
  • EDI capabilities
  • Special labeling requests

Approach

Technology Support for Omni Channel Fulfillment

Using its proprietary WMS as a starting point, MAI created a customized inventory management system for Kaskey Kids that consolidates receiving, organizing and warehousing container loads of product from China along with processing of all e-commerce orders through one system. As orders are received, they are printed, picked, packed and shipped with 99.8% accuracy. Orders come from a variety of sources, including individual consumers and large retailers such as Dick’s Sporting Goods, Amazon, Quidsi (YoYo.com & Diapers.com), Learning Express and Zulily among others.

MAI’s dynamic staffing capabilities allow literally hundreds of orders per day to be picked, packed and shipped accurately and efficiently during peak holiday ordering seasons. This scalability was also called upon to quickly resolve a manufacturing error when “Buckeyes” was misspelled on an entire order of playing fields and labels. MAI organized a team to re-label and repack the inventory correctly.

Outcome

Efficiency and 99.8% Order Accuracy

  • Real-Time Inventory Management and Reporting: Kaskey Kids management has access to all account activity in real time thanks to our WMS
  • Streamlined Order Entry: All e-commerce orders are processed through the WMS which helps speed fulfillment and improve accuracy.
  • Lower Shipping Costs and Faster Delivery Times: Midwest warehouse location reduces shipping costs and time in transit.
  • Consistent Customer Service: Strict adherence to established service metrics and quality control processes ensure efficiency and order accuracy to 99.8%.

Contact MAI Today

Scale smarter with MAI Fulfillment

From same day shipping to seamless integrations, we handle it all with precision. Talk to our team today and start building for growth.
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