About MAI Fulfillment – Chicago 3PL Company

MAI Fulfillment is a trusted 3PL headquartered in the Chicago area, with an additional West Coast location near the port in California. This bicoastal presence allows us to offer fast, affordable 2-day shipping across the U.S. for both DTC and B2B orders, helping brands meet customer expectations while controlling costs.

Our team understands what it takes to operate at the highest level. From small emerging brands to high-volume enterprises, we provide the infrastructure and expertise that keeps fulfillment running smoothly and profitably. Our success is built on long-standing relationships, proactive communication, and a deep commitment to operational excellence.

Scalable Fulfillment Solutions Built for Modern Brands

We integrate with over 100 eCommerce platforms including Shopify, WooCommerce, Etsy and more, offering a seamless and automated experience from checkout to doorstep. Our customizable WMS, dedicated in-warehouse support, and same day shipping capabilities help brands streamline operations and improve performance.

Our fulfillment capabilities are designed to grow with your business. Whether you need kitting, custom packaging, subscription box assembly, or Amazon FBA prep, we deliver with accuracy and speed. Our flat-rate pricing keeps costs predictable so you can focus on scaling without surprises.

Nationally Ranked for Results

For four consecutive years, MAI Fulfillment has earned recognition as a Top Ten 3PL Provider. This ranking highlights our commitment to operational excellence and client success. Our model offers the efficiency of a single accountable partner with the flexibility to handle both B2B and DTC fulfillment.

Being named a Top Ten provider is more than an accolade. It is proof of our ability to meet complex logistics needs while delivering exceptional service. We invest in our people, processes, and technology to stay ahead of client expectations and market demands.

Sustainable Fulfillment That Delivers Smarter

As a modern fulfillment partner, MAI is committed to sustainable practices that reduce our environmental impact. We operate electric forklifts to cut down emissions and have invested in LED lighting to lower energy use.

Our packaging strategy focuses on recyclable materials and right-sized boxes to reduce waste and protect your products during shipping. We believe sustainability is a shared responsibility and we take it seriously in every corner of our operation.

Certified for Confidence

Our commitment to quality runs deep. MAI Fulfillment holds an AIB Food Grade Certification, confirming that our facility meets strict standards for cleanliness and food handling. We are also a licensed State of Illinois liquor warehouser, trusted to manage and distribute regulated products with care and compliance.

These certifications reflect our focus on process control and accountability. We serve industries that demand high standards, and we exceed them with every order. From food and beverage to health products and regulated items, our team ensures safe, compliant, and efficient execution.

Part of the Team

We are a customer of MAI and have had a terrific experience working with them. The MAI team is a part of our team. MAI is responsive and finds solutions together. The team takes great pride in getting our products to our customers in a timely manner and in great shape. The warehouse is clean and organized. Highly recommend.

About MAI Fulfillment – Chicago 3PL Company

Scalable Fulfillment Solutions Built for Modern Brands

Nationally Ranked for Results

Sustainable Fulfillment That Delivers Smarter

Certified for Confidence

Part of the Team

Nancy McHenry

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MAI Fulfillment