Direct to Consumer (DTC) Order Fulfillment Services

MAI Fulfillment’s Direct-to-Consumer (DTC) Order Fulfillment services give e-commerce brands the speed, precision, and scalability they need to grow. With efficient, real-time inventory management, same-day shipping on most orders placed by 2:00 PM, and seamless integration with 100+ eCommerce platforms, we streamline fulfillment from checkout to doorstep.

Our tech-driven approach to e-commerce order fulfillment ensures accuracy and efficiency at every stage. We give our clients a dedicated account manager on the floor within our warehouse. We believe this provides the personalized service your brand deserves. Whether you’re navigating seasonal spikes or scaling for long-term growth, we have the infrastructure to handle high-volume order fulfillment—without losing the attention to detail that sets us apart. Agile enough to adapt, and powerful enough to scale, MAI Fulfillment delivers reliability and speed to your business demands.

Scalable D2C Order Fulfillment That Delivers

Omni Channel Fulfillment

MAI Fulfillment seamlessly integrates with 100+ eCommerce platforms, ensuring a unified DTC fulfillment strategy that keeps your sales channels in perfect sync for maximum efficiency.

Account Managers in the Warehouse

Unlike other 3PLs, our account managers work directly on the warehouse floor, giving you real-time insights, faster issue resolution, and a fulfillment partner who truly understands your DTC operations.

Customizable WMS

Our advanced warehouse management system is customizable, because your business deserves a system that adapts to you, not the other way around.

Temperature Control

From perishable goods to temperature-sensitive products, our climate-controlled storage and shipping solutions ensure product integrity, safety, and compliance at every stage.

FDA Registered

Trust your regulated products with a fulfillment partner that meets the highest safety and compliance standards, keeping your operations hassle-free and fully registered.

Eco-Friendly & Customized Packaging

Our sustainable packaging options help brands reduce their environmental impact while delivering an unboxing experience that aligns with modern consumer values.

Scalable & Peak Season Support

Whether you're handling everyday volume or peak-season surges, we flex with your business, providing smooth operations and on-time delivery.

24-Hour Receiving

Your inventory is processed and available faster, minimizing downtime and keeping your supply chain moving at full speed.

DTC Order Fulfillment Testimonial

Shipping product to customers quickly and accurately is a vital part of our business. MAI takes great care of all of our shipping needs, so I can focus on everything else that needs to be done. When we have a shipment with special requirements, we always know MAI will handle it without a problem.

Christy Kaskey

Owner

Ecommerce Order Fulfillment That Works as Hard as You Do

Sync Your Store, Automate Fulfillment, & Accelerate Growth

Upgrade to fast, accurate, and scalable eCommerce order fulfillment that keeps your customers happy and your business growing.