The State Of Omni-Channel Engagement – Omni-channel trend is the latest buzzword in retail domain as it helps in streamlining both online and in-store customer experience. Accessing customers through diverse channels is the primary and the most crucial step to attain success in today’s business. In this infographic, we try to analyze the significance of Omni-channel marketing & customer service experience and its present state. 
MAI Fulfillment | Third Party Logistics Solutions Chicago, IL
Warehouse | Cross Docking | Fulfillment | Kitting | Inbound/Outbound Voice | Freight Broker
Established in 1981, MAI is a privately-held 3PL company specializing in warehousing, fulfillment, and omnichannel contact services. As an experienced outsourced provider, we provide value-added solutions designed to help companies build and maintain relationships with their customers.
The MAI business model offers clients the efficiency and convenience of dealing with a single accountable resource for a wide range of services. Our areas of specialization include:
- Custom B2B and B2C warehouse/fulfillment solutions
- Omni-channel contact center services
- Technology support
A wide range of service offerings, strategic problem-solving skills, and experience make MAI a valued partner to a broad range of Fortune 500 companies. “Quality” is more than just a word here – it’s the foundation of how we conduct business and an integral part of the processes and metrics we use to deliver value to our clients every day.
Contact MAI today to learn more!
